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By placing an order with Academic-paper.co.uk you are receiving services of premium original quality with the terms of delivery you’ve chosen.
Cooperating with us means that you agree on the terms and conditions set up by our company. Kindly read carefully the terms and conditions and make sure that you understand the conditions or else contact our Live Support via phone, e-mail, chat or message from your account.
Be informed that our customer care center and administration are available from 7 am till 11 pm UK time which means you can ask for any question related to these Terms and conditions and to our services that we provide.
After successful proceeding with the payment you automatically agree on the terms and conditions and authorize us on charging your credit card or other possible payment method for the amount that is reflected at the review your order page.
Non-authorized usage of credit card or any other payment method is restricted and might be considered as a crime. Academic-paper.co.uk is contracted with our payment operations provider and altogether fights against illegal cybercrime activity. All stolen credit cards are being reported to government agencies and law enforcements authorities for further clarifications.
Our products: dissertations, essays, research papers, lab reports, book reviews and other types of products aim to increase the skills of our buyers and are recommended for research/reference purposes and might be not used in contravention of copyrights limits. Academic-paper.co.uk is not taking any responsibilities for failure or proper researching of the product. The research material should be used in a proper way by the customer. Due to the fact that we provide academic services for research purposes we are not responsible for the outcome of the reviewbecause we are unable to locate the human factor and unable to influence it thus to guarantee that the writing and research standards of our academic content will correspond to the chosen level of requirements.
Academic-paper.co.uk leaves a right to use any updated, relevant sources for completion of the document – newspapers, books, interviews, journals, research articles and online-publications – unless you note that in your order instructions are the sources which you want to be used in your file. In case you decide to add more information that can help the research process you can inform our support about that after you placed the order so that we could include your source requirements before the research process starts. In case you admit that a specific source or book is required for your assignment, you are welcome to upload it or open the access to it within the shortest time-frames, In case we are unable to find that book/material for you online. Please be advised that Academic-paper.co.uk is not taking responsibility over client’s irresponsiveness or unwillingness to provide specific materials for your assignment in specified time. Due to the fact that we operate online we believe that the customer is in charge to provide all the research material that is meant to meet his/her requirements.
Our service aims to provide the product that meets the requirements which you’ve chosen during communication with our support / administration and during the order processing. We would like to point out that it is your responsibility to provide clear instructions with all the details given so that our expert could start his work as soon as we receive the payment. We do guarantee that the product will meet the provided requirements. However, to change to the order instructions during the middle or close to end processes is unacceptable since it distracts the researcher from your requirements and you risk not receiving your assignment on time. Such kinds of changes are considered to be new instructions/parts and are tend to be discussed with our Support representatives.
By placing an order with Academic-paper.co.uk you are guaranteed to receive the product for which you have paid for. Due to this reason we provide a list of guarantees:
- Products provided by Academic-paper.co.uk are completely original, customized and plagiarism free.
- Your product details will never be disclosed or used for any other purpose.
- Deadline and quality is our priority, therefore your online order will be completed on time, according to the deadline that you choose on the order page.
- Customer’s private information is of high priority for us and means that all data remains safe and confidential. We do not gather private or credit card information. The information will not be disclosed to any third parties according to GDPR Privacy regulations.
Every customer chooses the preferred delivery time on the Order Now page under the section "Urgency". Academic-Paper.co.uk delivers products individually per unique user ID in the personal account area, under the section "Result File" from where customers are downloading their orders individually, per personal account and per Order ID. A completed and delivered product is considerted under following conditions:
- The order has been completed according to the chosen, selected deadline from the order now page and the customer confirmed it by sending a confirmation message that the order is finished correctly.
- The customer downloaded the order ID, however, didn't send the feedback. In this case, once the guarantee period expires in 14 days from the moment of the last download, the order is considered to be completed and fully delivered. If after this period revision is requested it should be negotiated with the writer and the Live Support representatives.
- The customer, by sending an e-mail to support may request the company to deliver the order by e-mail, although the preferred method for delivery is in the private account area of every customer's account.
- In case the order has been uploaded after the deadline, which is chosen on the order now page, and the customer didn't download the product, he/she may request for a full refund as the services were not delivered on the preferred deadline.
Revisions and Complaints
After receiving your completed paper you can request for revisions until the paper meets your requirements. Of course you can request for as many revisions as you want however please make sure your requirements are met, otherwise, please contact our LiveSupport and request for complaint review. Please note that academic-paper.co.uk promotes a limit on guaranteed revisions: in a case of a standard academic content the time extends over 14 days from the 1-st time when a customer downloads his product and 1 month for a dissertation type of product or a product which content exceeds over 30-ty double-spaced pages. In case a customer is not requesting for revision within the estimated time-frames that indicates that the customer is satisfied with his product and no further changes or improvements are required. If the free revision period ends and changes are requested, such revision should be discussed with Academic-paper.co.uk as the writer will require compensation for adding extra work or a new order should be placed.
Academic-paper.co.uk recognizes that orders will vary in size and complexity, as a result, dissertation, thesis and other sufficiently large assignments will be granted a free revision entitlement period of 30 days from delivery of the first copy of the paper. Sufficiency in the size of the paper will be determined by designated academic-paper.co.uk administrative personnel.
Be informed that all revisions requests are based on the instructiosn that the customer provides initially completing a payment for the Order ID. Instructions might be updated before the researcher started his work. In case the writer started his work and instructions are being changed by the customer, compensation will be requested to cover the time loses. Also, please remember to fit in the timeframes that are provided for the revision period.
Academic-paper.co.uk provides a possibility to receive a refund at any time under the condition that the paper has never been downloaded or delivered. Under such conditions full refund is possible. During the refund procedure, refund will be debited back only to the credit card that has been initially used for payment and should be retrieved within the next 5-7 business days from the moment of order cancellation. Academic-paper.co.uk reviews refund requests at the earliest possible timeframes. In case a refund request is processed, the order will be forwarded to the quality assurance department for an academic expertise. The complaint will be compared with the initial product instructions which were received after finishing the payment and with the outcome of the academic content and the customer will receive a summary and an expert overview of the result. Any request for a refund must be submitted within 90 hours of download or after electronic delivery of the copy of the document that caused issues. If insufficient mistakes were made, the company provides a quality review upon which a partial refund is made depending on the percentage that has been done incorrectly. In order to extend the guarantee period, a customer is supposed to notify the expert when exactly he/she will receive the feedback. A refund request is not valid in case it is sent after one month period for orders over thirty double-spaced pages and after 14 days for orders below five thousand words
Academic-paper.co.uk has several methods to be contacted: e-mail, phone, common message, and live support chat in order discuss all the details about the ordering process. Providing such types of communication you may contact our live support any time in case any questions or requests appear. You should know that you are supposed to inform the writer and the representatives about the changes that are required to be done within the next 14 days otherwise you’ll have to spend additional founds on fixing your product with the writer. For the reason the paper is being delivered late ( of course if that happens you’ll receive that information promptly) we will be happy to provide compensation for not meeting product delivery in the form of a credit or a discount that can be used on another order. You should understand that in most cases delivery is not considered to be a primary reason for a refund.
Academic-paper.co.uk always tries to defend the rights of our customers therefore we have a reliable verification procedure that helps to secure any connected data. It accents that the card holder should confirm his/her billing information and his/her awareness of the charges. Usually products are verified over the phone and in some cases identification documents might be requested by our Risk Department. Providing valid contact information is of high priority for us. Orders that are impossible to be verified will be refunded. In case you don’t wish to provide your identification documents you are welcome pay with alternative payment methods which provide higher verification standards and don’t need any extra verification procedures. All what is needed for the current payment method is to verify that the cardholder is aware of the purchase.
In case credit card fraud is detected that will be immediately reported to the government authorities. Academic-paper.co.uk fights against fraudulent activity. In case of an unauthorized dispute of the charge, the following measures will be taken. Doing a chargeback you agree and lose your rights on the product and automatically leave your right for the authorship of the delivered product. By doing that you authorize the company to publish the product online in order to verify that it hasn’t been used anywhere and copyright the product. This procedure includes steps of contacting academic institutions and/or posting the details with the product content online.
- Your personal information is kept secure and is not disclosed to your writer.
- All the information that the customer is providing at the web-site is for his benefits and means that it is a matter of how the customer would like to be contacted.
- All the contact information is only available to our Customers' Care Department and to no one else.
- Academic-paper.co.uk guarantees no third party will have access to the Customer data stored by our company.
In case questions appear regarding this, please contact our live support for any questions
Our processing bank is accepting Credit and Debit cards for transaction processing. On the final check-out page, you need to enter your credit card number directly into the secure Bank's payment fields. In case you choose any other payment operator you might be transferred to their secure gateway for payment processing.
Be informed that our company has several levels of security for providing high standard services.
Any person under the age of 17 is not allowed to place an order with us.
You can contact us via email, chat or by phone:
BONAB LTD, Cyprus, Agias Zonis, 1, NICOLAOU PENTADROMOS CENTER, 4th flr, office 406
Chambre of Commerce number (HE405997)
CIT Number: 10405997H